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Motability
The final step - it couldn’t be easier...
Once you have decided which car is right for you, your Motability specialist will complete the ordering process with you using our simple online system.
When you visit us you will need to bring with you:
> Your driving licence and/or driving licences for any other named drivers
> Your letter of award entitlement
> Proof of address, such as a recent utility bill
If it's your first time on the Motability Car Scheme or you are returning to the Scheme after a short break, you will need to complete a CP50 form. Your dealer will provide the form and you will need to get it stamped and safe-dated by the DWP (you can do this at your local Job Centre Plus).
The CP50 confirms you agree for the Department for Work and Pensions (DWP) to pay your mobility allowance directly to Motability. You should give the form back to your dealer when you collect your new car.
You will also be asked to provide details of any previous accidents and driving convictions that you, or your named drivers, may have.
How long before my car arrives?
We will advise you when your new car will be delivered. Once a delivery date has been confirmed, we will finalise your insurance and loss and damage protection details and get your agreement ready for you to complete. We offer a firm ‘price guarantee’ to our customers, that ensures the price you agree with us when your application is accepted, is the price you pay when you collect your car. This guarantee stands however long it takes for your new car to be delivered. The only case where the price may alter is if the car description is changed subsequent to the original application.
Picking up your new car
When you collect your car you wil be given a full tour and we will run through all of the key features to help you in getting on your way. Next, you will be asked to ‘sign’ the agreement between yourself and Motability Operations. This has to be done at the dealership and can be completed quickly and simply with the online system, by entering your Personal Identification Number (PIN), which you will receive when your application is accepted.
Finally, if your car has an advance payment, you will need to pay this to us (the Dealer) in one lump sum.
Your tax disc will be provided with your car.
Motability Operations will hold the V5 document.
And that’s it! Welcome to the Motability Car Scheme!