“I'd definitely recommend Hills Ford Malvern because the service was great and the guarantee was better than my last place” - Gwyn Osborne
“Would highly recommend Hills automotive if you are looking for a new/used vehicle. The customer service was second to none, and communication was excellent” - James Giddings
“At Hills Ford, I felt at ease, and no pressure put on me. They really take pride in their work and the showroom is inviting to customers".- Amy
"Hills Ford Malvern were great because they dealt with me fairly and took time to understand my needs, very efficient, overall experience was excellent and they kept in touch at every stage, lovely car and decent price, thank you"- John Brook
"Made me feel confident 😌I am a Motability customer. I ordered my Kuga with Kriss Mooney. He kept me informed all the way. Nothing was to much trouble. When the car was ready for collection he went through all the paperwork with me, and showed me all the features I needed to know about the car. Great service thoroughly recommend hills ford Kidderminster and especially Kriss Mooney".
“I had my new cars first service at Hills Ford,I found the whole experience brilliant, the staff on the service desk where very knowledgeable, polite and very helpful. When I collected my car it had been cleaned inside an outside it looked brand new again. I would deffo recommend".- Stephen Greaves
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Hills Ford can help disabled customers keep mobile by enabling them to use their Mobility allowance towards a brand new Ford.

We promise to make the process worry free and offer complete peace of mind by helping you choose the right car.

Step 1. Choose your car

Your Ford Motability Specialist can help you choose the car to suit you best. To find the one that’s right for your needs, it’s important you experience our cars first hand. Your fully trained Motability Specialist can arrange either an accompanied test drive, or a test ride if you’re going to be the passenger. If it’s easier, we can also organise home visits or come and collect you.

Things you’ll need to consider include:

  • Can you get in and out of the car easily enough?
  • Is there enough room for everything you need to carry with you (e.g. mobility aids, wheelchairs, etc.)?
  • Can you use the controls easily as they are, or do they need to be modified for you?

View the Ford vehicle range

Step 2. Place your order

When you’ve decided on your car, your Motability Specialist will set up your agreement by entering your details, and those of the car, into Motability online. The price is now guaranteed against that vehicle from this point. At this stage, a wide range of adaptations can be ordered and these will be ready for you when you collect your car. Motability check your eligibility with the Department of Work and Pensions and confirm back to Hills Ford that we can place an order for your Ford vehicle.

Hills Ford will then be able to advise you when your new car will be delivered, which could be as little as a few weeks.

Find out more about car adaptations

Step 3. Collect your car

Once your delivery date is confirmed, we will finalise your insurance, loss and damage protection details.

When you go to collect your car, we will give you a thorough handover so you’re familiar with the key features. To finance your car, you’ll also need to enter your PIN, to sign the hire agreement between yourself and Motability Operations.

Finally, if you have an Advance Payment, this will need to be paid to the Hills Ford (in one lump sum). Motability Operations will hold the V5 document.

You are now free to enjoy your new car from Ford Motability.