Step 1. Choose your car

Your Ford Motability Specialist can help you choose the car to suit you best. To find the one that’s right for your needs, it’s important you experience our cars first hand. Your fully trained Motability Specialist can arrange either an accompanied test drive, or a test ride if you’re going to be the passenger. If it’s easier, we can also organise home visits or come and collect you.

Things you’ll need to consider include:

  • Can you get in and out of the car easily enough?
  • Is there enough room for everything you need to carry with you (e.g. mobility aids, wheelchairs, etc.)?
  • Can you use the controls easily as they are, or do they need to be modified for you?

View the Ford vehicle range

Step 2. Place your order

When you’ve decided on your car, your Motability Specialist will set up your agreement by entering your details, and those of the car, into Motability online. The price is now guaranteed against that vehicle from this point. At this stage, a wide range of adaptations can be ordered and these will be ready for you when you collect your car. Motability check your eligibility with the Department of Work and Pensions and confirm back to Hills Ford that we can place an order for your Ford vehicle.

Hills Ford will then be able to advise you when your new car will be delivered, which could be as little as a few weeks.

Find out more about car adaptations

Step 3. Collect your car

Once your delivery date is confirmed, we will finalise your insurance, loss and damage protection details.

When you go to collect your car, we will give you a thorough handover so you’re familiar with the key features. To finance your car, you’ll also need to enter your PIN, to sign the hire agreement between yourself and Motability Operations.

Finally, if you have an Advance Payment, this will need to be paid to the Hills Ford (in one lump sum). Motability Operations will hold the V5 document.

You are now free to enjoy your new car from Ford Motability.