Car Sales Executive – Malvern

Join the Hills Family

As a long-established, family-run business, we pride ourselves on building lasting relationships with our customers and delivering a level of service that keeps them coming back.

We’re now looking for an experienced and driven Car Sales Executive to join our Malvern team and play a key role in the continued success of our new and used vehicle sales operation.

This isn’t just about selling cars, it’s about representing a trusted local brand and delivering a first-class experience from first enquiry through to handover and beyond.

The Role

You’ll be a key point of contact for our customers, guiding them through the buying journey with confidence, professionalism and attention to detail.

You’ll:

• Engage with customers via telephone, email and face-to-face, understanding their needs and recommending the right vehicle.
• Arrange and accompany customers on test drives, ensuring a positive and informative experience.
• Negotiate and structure deals in line with company and manufacturer standards.
• Complete all sales documentation accurately and efficiently.
• Present and discuss finance and protection products (F&I).
• Maintain strong relationships throughout the ownership journey.
• Consistently achieve monthly and quarterly sales targets.
• Work closely with colleagues across departments to deliver a seamless customer experience.

This role will initially be based at our established Malvern dealership. However, in the middle of the year, the position will relocate to our brand-new, purpose-built multi-franchise site in the centre of Worcester.

This move represents a significant opportunity. The new site will give you access to a wider area, increased footfall and a substantially larger new and used vehicle stock pool, creating even greater potential to grow your customer base and maximise your sales performance.

The Worcester facility will be state-of-the-art, built to the latest manufacturer corporate identity standards and designed to deliver an exceptional customer experience in a modern, professional environment.

About You

We’re looking for someone who:

• Has aminimum of 5 years’ experience in new and used vehicle sales.
• Has a strong track record of achieving and exceeding targets.
• Understands manufacturer standards and the importance of customer satisfaction.
• Has experience of Motability and Finance & Insurance (preferred but not essential).
• Is professional, personable and able to build rapport quickly.
• Is ambitious, self-motivated and commercially aware.
• Pays close attention to detail and takes pride in doing things properly.
• Holds a full UK driving licence.

Working Hours

• Monday – Friday: 8:45am – 6:00pm (with one day off every other week)
• Saturdays: 8:45am – 5:30pm
• Sundays: Ad-hoc events and shows only

What You’ll Get in Return

• Competitive basic salary with attractive commission structure
• Company car
• Contributory pension scheme
• Employee benefits and High Street discount scheme
• Referral programme
• On-site parking
• Real opportunities for career progression within a growing, multi-brand automotive group
• The security and support of an established, family-run business

About Hills

Hills Ford is a family-owned and operated business with three Ford dealership sites across Worcestershire, one in Malvern and two in Kidderminster.

Alongside Ford, the wider Hills group includes:

• Hills Automotive
• Hills Geely
• Brookhire Vehicle Rental
• BH Motors
• Hills Contracts

With continued investment and expansion across the group, this is an exciting time to join Hills.

STRICTLY NO AGENCIES OR COLD CALLERS PLEASE

To apply, please submit your CV along with a covering letter stating your notice period and salary expectations to whill@hillsford.co.uk