We are looking for an experienced and forward-thinking Sales Manager to lead our Ford Commercial Vehicle and Geely sales operation at Mustow Green.

This is an exciting opportunity for someone who understands that modern automotive retailing is changing.

We are looking for a Sales Manager who can combine strong traditional sales management skills with a modern, customer-focused and digitally aware approach to selling both New and Used vehicles.

The role

You will take responsibility for the day-to-day performance of our Ford Commercial Vehicle and Geely sales operation, working closely with the sales team to maximise every opportunity and deliver an outstanding customer experience.

Importantly, we are looking for someone who wants to lead from the front.

This is not simply a role about managing numbers from behind a desk. We want someone visible within the showroom, working alongside the team, coaching individuals, speaking with customers and helping create a positive, energetic and accountable sales environment.

What we are looking for

The successful candidate will ideally have:

- Previous experience in a Sales Manager role within the motor industry

- Strong New and Used Vehicle Sales experience

- Commercial Vehicle experience would be preferred, although it is not essential

- The ability to coach, develop and motivate a sales team

- A modern approach to automotive retailing and customer engagement

- Confidence using digital platforms and social media to generate enquiries and promote vehicles

- An understanding of online lead management and the importance of speed and quality of response

- Strong used vehicle appraisal, pricing and stock management skills

- The ability to manage performance through clear targets and accountability

- Excellent communication and customer handling skills

- A willingness to get involved and lead by example

Modern automotive retailing

Today's customer may first walk into our showroom through their mobile phone.

We therefore want a Sales Manager who understands the importance of digital presentation, video, social media and proactive prospecting alongside traditional showroom activity.

Someone who will encourage their team to pick up the phone, create engaging videos, follow up opportunities professionally and use every available channel to communicate with customers.

Leadership & coaching

People development will be an important part of the role.

We want someone who can recognise individual strengths, identify areas for improvement and coach their team to become better.

That means regular conversations, constructive feedback, clear expectations and celebrating success.

Lead from the front. Coach rather than simply instruct. Create accountability without losing the human element.

Commercial focus

You will be responsible for driving:

New Vehicle Performance | Used Vehicle Performance | Finance & Add-On Penetration | Lead Conversion | Prospecting | Used Stock Management | Customer Retention | Digital Engagement | Customer Experience

You will also help develop the opportunities presented by having two exciting franchises operating from one location.

About you

You could already be a successful Sales Manager looking for your next challenge, or an experienced automotive sales leader ready for greater responsibility.

Commercial Vehicle experience would certainly be advantageous, but attitude, leadership capability and the ability to adapt to a changing automotive marketplace are equally important to us.

If you are commercially driven, digitally aware, enjoy developing people and still get a buzz from helping your team close a deal, we would like to hear from you.

To apply please send your CV and Cover Letter to whill@hillsford.co.uk