“I'd definitely recommend Hills Ford Malvern because the service was great and the guarantee was better than my last place” - Gwyn Osborne
“Would highly recommend Hills automotive if you are looking for a new/used vehicle. The customer service was second to none, and communication was excellent” - James Giddings
“At Hills Ford, I felt at ease, and no pressure put on me. They really take pride in their work and the showroom is inviting to customers".- Amy
"Hills Ford Malvern were great because they dealt with me fairly and took time to understand my needs, very efficient, overall experience was excellent and they kept in touch at every stage, lovely car and decent price, thank you"- John Brook
"Made me feel confident 😌I am a Motability customer. I ordered my Kuga with Kriss Mooney. He kept me informed all the way. Nothing was to much trouble. When the car was ready for collection he went through all the paperwork with me, and showed me all the features I needed to know about the car. Great service thoroughly recommend hills ford Kidderminster and especially Kriss Mooney".
“I had my new cars first service at Hills Ford,I found the whole experience brilliant, the staff on the service desk where very knowledgeable, polite and very helpful. When I collected my car it had been cleaned inside an outside it looked brand new again. I would deffo recommend".- Stephen Greaves

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KEEPING YOUR COMMERCIAL VEHICLE AND YOUR BUSINESS HEALTHY

Introducing FORDLiive enabling smarter maintenance decisions, faster turnaround and dedicated, data-driven technical support. FORDLiive is an integrated suite of

products and services designed to maximise the productive uptime on your connected Ford commercial vehicle.

Once registered with FORDLiive through FordPass Pro or Ford Telematics, our customers have access to the same support information. This means that before your vehicle

reaches our workshop we have been able to identify the required work plus any upcoming work that might be best bundled together. We can then agree with you on the

best schedule to keep your business moving.

STAY AHEAD WITH SMART SUPPORT

Ford Commercial Vehicles fitted with a FordPass Connect modem can now benefit from a range of smart features that keep

them running at peak performance – as a business customer you have all the advantages on your side.

When permissions have been provided, we can access up to 60 days of your vehicle health status, allowing us to provide the

best advice, anticipate upcoming maintenance needs and reduce turnaround times.

FORD SERVICE PRO

Ford Service Pro is Ford’s Commercial Vehicle Service Promise, committed to minimising downtime of your vehicle and

expense to your business, at your convenience. Benefit from a suite of specialist capabilities including extended opening hours,

same day inspection, Ford Express Service and easy to access online service booking.

FORDLIIVE CENTRES

At the heart of FORDLIIVE are FORDLIIVE Centres with dedicated Agents connecting the Transit Service Dealer network with

additional expertise, resources and vehicle health data. Working together to secure technical advice or parts required to

keep your vehicle on the road, we share an unwavering focus on maximising the uptime we deliver to our commercial vehicle

customers.

UPTIME PRO

UptimePro is our new alert system allowing FORDLiive Agents to monitor repair progress of vehicles. UptimePro monitoring

is available from the moment a vehicle requests roadside assistance all the way through to the completion of the repair.

FORDLiive Agents are alerted about delays in repair progress to help us resolve any issues and expedite the repair.