“I'd definitely recommend Hills Ford Malvern because the service was great and the guarantee was better than my last place” - Gwyn Osborne
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“At Hills Ford, I felt at ease, and no pressure put on me. They really take pride in their work and the showroom is inviting to customers".- Amy
"Hills Ford Malvern were great because they dealt with me fairly and took time to understand my needs, very efficient, overall experience was excellent and they kept in touch at every stage, lovely car and decent price, thank you"- John Brook
"Made me feel confident 😌I am a Motability customer. I ordered my Kuga with Kriss Mooney. He kept me informed all the way. Nothing was to much trouble. When the car was ready for collection he went through all the paperwork with me, and showed me all the features I needed to know about the car. Great service thoroughly recommend hills ford Kidderminster and especially Kriss Mooney".
“I had my new cars first service at Hills Ford,I found the whole experience brilliant, the staff on the service desk where very knowledgeable, polite and very helpful. When I collected my car it had been cleaned inside an outside it looked brand new again. I would deffo recommend".- Stephen Greaves



Service Manager – BH Motors, Spring Lane South, Malvern, Worcestershire, WR14 1ATPart of the Hills Ford/Hills Automotive group

An exciting opportunity has arisen for a technician or workshop controller to take the next step in their career and lead our small team as Service Manager within our successful family owned and run an all makes car and van service department in Spring Lane, Malvern, Worcestershire. Equally you may already be in a similar role but want the challenge of a growing business.

The successful candidate will be technically competent, be target driven, have good communication skills and possess the desire to succeed. The role will encompass meeting & greeting customers, carrying out some hands on servicing & repairs , managing two technicians, invoicing customers work, parts ordering and liaising with customers regarding additional work.

This role would suit someone with fast Fit Management/supervisory experience. The department is growing & requires someone with drive and ambition to continue its development whilst maintaining its strong customer satisfaction reputation.

Due to the current size of the department, this role is hands-on and encompasses service advisor, workshop control and parts duties whilst managing the department day to day along with conducting some servicing and repairs. The successful candidate will have the skills to develop the departments team, be process driven and customer focussed. We have just installed a class 4 & 7 capable MOT station within the department and have ambitious plans to grow the business further over the coming year.

Your enthusiastic, positive approach will encourage exceptional levels of customer care and will motivate our team to achieve consistently high standards. You will be able to work effectively within a busy environment and have the flexibility to deal with any day to day challenges.

What You Can Expect

When you join B H Motors you will be joining a highly successful independent family business where the Directors are actively involved within the business and are able to make decisions quickly to support the management team and growth of the business. The Group have three successful Ford Dealerships in Worcestershire, an all makes used car, van and camper business as well as an 80 vehicle Daily rental business (on the same site as B H Motors). You will have the opportunity to develop and progress your career, and assume personal accountability for delivering the highest levels of service.

In addition to receiving a competitive salary, you will also have access to a range of other benefits including performance related commission/bonus scheme and contributory pension scheme.

Job Type: Permanent

Hours: 8.00 – 5.30 Mon – Fri

To apply please attach a covering letter and your current CV to - wjephson@hillsford.co.uk

Ref: SMBH | Malvern

Working Hours Working 8am to 5:30pm Monday to Friday
Location B H Motors, Spring Lane South, Malvern, Worcestershire, WR14 1AT
Salary Competitive
Benefits See Job Description
Closing Date 30/04/2024
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